Join us on campus
Find out what you need to know before you travel to the UK, and what to expect when you join us on campus. We’re here to help you and you will be provided with all the information you need to make your preparation as easy as possible.
We're looking forward to welcoming you
Whether you are getting ready to join us on campus for the start of your programme or arriving on campus after starting your course from home, we are really looking forward to welcoming you to the International Study Centre. Here you can look forward to a safe, fun and inclusive learning experience as you build cultural experiences and create networks for your future. Enhanced health and safety measures, blended learning, and a supportive community of international students and expert staff ensure you will have the best start to your university experience.
Here to support you
From visa application through to booking accommodation, you’ll be fully supported by our dedicated team every step of the way. We’ll support you with:
- What to pack
- Planning for your arrival
- How to make the most of your time with us
Studying in Centre
The International Study Centre is open for you to begin your studies and start your journey to achieving your university and career ambitions. In order to create the safest possible learning environment, and whilst social distancing restrictions are in place, you will benefit from blended learning. You will also receive one-to-one support, giving you help and guidance every step of the way.
What equipment do I need to study?
As some lessons will be taught online, you will need to have a PC or Mac based computer. Whilst it is possible to access and interact with most course content using a tablet or smartphone, these devices will not work for assessments. If you do not have access to equipment, please let us know so that we can support you.
While it is possible to access and interact with most course content using various tablets and smartphones, such as iPads, iPhones and Android devices, these devices will not work for assessments and therefore it is important that you have a PC or Mac based computer available for use.
- Any Microsoft Windows based PC (laptop or desktop, preferably running Windows 10)
- Web Browser: Google Chrome or Microsoft Edge (Chromium version)
- Installation of Zoom for Virtual Classroom
- Any Apple MacOS based laptop or desktop
- Web Browser: Google Chrome or Microsoft Edge (Chromium version)
- Installation of Zoom for Virtual Classroom
Internet connectivity is required for access to all coursework. Internet connectivity could be in the form of a fixed line connection, 3G/4G/5G, wi-fi or other technologies.
Minimum: 600kbps download and 600kbps upload speed
Recommended: at least 1.5Mbps download and 1.5Mbps upload speed
Zoom Restricted Countries
Zoom is used for access to virtual classroom and is therefore an important part of all courses. Zoom is unavailable or restricted in several countries, with the full restricted list available here. While Zoom may still work from the countries listed, individuals should test Zoom using their own equipment to ensure connectivity.
What is blended learning?
You will learn through a mixture of as many live teacher-led classes as possible, as well as interactive activities and resources delivered in a virtual learning environment. Your health and safety is important and we will observe social distancing guidelines at all times.
What is a VLE?
A VLE is a virtual learning environment, the online hub for your programme. Here, you will find recorded lessons, collaboration tools, helpful materials, and more.
What safety measures are in place?
Safety principles include:
- Wearing face coverings is encouraged around all our buildings
- Hand sanitiser stations
- Enhanced cleaning and sterilising measures
- One-way systems and signage to manage the flow of people around campus
- Smaller class sizes to enable social distancing
- Utilising online learning to manage number of students on campus
- Additional support for vulnerable students or those with special requirements
Keeping you safe on campus
What to do before arriving to study abroad
There are a few things you’ll need to make sure you do before travelling to the UK to start your programme at the International Study Centre. They are as follows:
Confirm your offer
Arrange your visa
Confirm your accommodation
You can apply for accommodation online. You will be contacted with further guidance on how to apply for accommodation once you have received an offer from the International Study Centre. Discover your accommodation options.
Book your travel
You can book your travel to the UK when you receive your visa. The nearest international airports are Cardiff and Bristol, and you can get a coach to Cardiff from there.
Please download and complete your transfer request form here.
Arrive on time
In your first week, you will take part in orientation activities and get to know the people and places around you. These normally include tours, information talks, and team games. You will receive further information when your place at the International Study Centre is confirmed
What to pack
- Prescriptions for any medication along with translations into English
- essential toiletries for the first few days. Everything else can be purchased when you arrive.
- Passport and visa
- UKVI Decision Letter
- Confirmation of Acceptance for Study letter (CAS)
- International Study Centre offer letter
- accommodation documents
- academic qualification certificates
- sponsor letter (if you are being sponsored)
- four passport-sized photographs
- insurance documents (unless you are covered by StudyCare Insurance Plus)
- medical certificates and vaccination records
- copy of your arrivals/transfer confirmation letter
- guardianship letter (if you are under 18)
- A small amount of British money in case you need cash
- travel adaptor
- laptop (if possible) or you could buy one in Cardiff when you arrive
- small personal items to remind you of home.
What will your first week be like?
Whether you start online or on campus, you’ll benefit from an Induction Week to help you settle in and make friends.
Frequently asked questions on joining us on campus
How can I guard against fraud?
From time to time, scammers may specifically target international students by pretending to be the Police, Visa issuing authorities, education agents or other regulatory bodies. It is important to be able to recognise common signs of fraudulent activity and know what to do if you come across it. The best way to protect yourself from any kind of fraud is to protect your passwords, regularly update your devices with the most up to date security software and never share your bank details or transfer money to an account you don’t recognise.
Make sure you tell a teacher or a member of student services team if you receive a suspicious message or phone call, or if you have any concerns about fraudulent activity. It is important that you let us know as soon as possible so that we can help to protect you and other international students in case they are targeted in the same way.
What facilities are available on campus?
Visit our student life pages to find out more about what to expect on campus.
What should I do if I need support when I arrive in the UK?
We’ll ensure that you have all the information and support you need ahead of your move to the UK. We will provide you with tailored information to prepare you for your journey; including information about what to pack, planning for your arrival, and how to make the most of your time at the International Study Centre.
What should I do if I am in the UK and I need health advice or welfare support?
If you show the symptoms of COVID-19 then you should follow official UK medical advice. You should also contact the International Study Centre for further information.
View the government’s advice on what to do if you are displaying symptoms of the coronavirus.
What should I do if I am in the UK and need medical care?
If you are coming to the UK to study for 6 months or longer on a Student visa, you will be required to pay an immigration health surcharge as part of your visa application fee.
Not all treatments are covered by the NHS. For example; non-emergency dentistry, orthodontics, routine eye tests and prescriptions for medicines need to be paid for.
If you are studying in the UK for less than 6 months on a short term study visa, you are not required to pay the health surcharge as part of your visa application and are therefore not eligible for full NHS support. In these circumstances, you are advised to take out medical insurance as you will be liable for NHS charges for the treatment you receive in the UK except for in a medical emergency. If you already have medical insurance in your home country, you may wish to check whether this can be extended to cover your stay in the UK.
What if I need to quarantine on arrival?
Before you travel, you should check to see if you need to quarantine when you arrive into the UK. You will not be able to leave your accommodation during quarantine so it's important that you are prepared.
If you are in Study Group managed accommodation, support will be provided by the International Study Centre, to assist you to remain in your student accommodation during your quarantine period. If you have queries, please contact your Centre for assistance.
If you are staying in privately arranged accommodation, it may not be fully equipped for your two weeks, so before you travel, you should make plans to ensure you have what you need including bedding, kitchen equipment and food. If you are unable to bring any of this with you, there are websites available where you can pre-order the items you need.
For bedding and kitchen equipment:
You can order healthy food directly from supermarkets. Make sure that you check your accommodation address on their website ensure that they deliver to your area
If you cannot wait for your food delivery, and would like a takeaway, the delivery services below operate in most areas of the UK:
Finally, consider some entertainment to keep you busy, active and happy during your 14 days. You can always bring a couple of good books or consider an online streaming service for films and TV but remember to do this before you arrive as some companies do not accept non-UK bank accounts or credit cards for payment.
Staying at home for a long time can be difficult. If you are struggling, the staff at the International Study Centre will be there for you if you need any help.
What if I start or enrol late on my course?
All students should attend their Induction Week, whether already at the Centre or in quarantine.
What happens during Induction Week?
Our Induction Week programme will introduce you to your Centre, our staff, and welfare and support services. You will also receive full guidance on maintaining your health and safety whilst studying in the UK.
You will find out about your timetable, as well as important information about how we deliver your course through a mixture of classroom teaching and virtual learning, or virtual, teacher-led learning if you are starting your studies in your home country. There will also be events to help you get to know your fellow students.
If you are not required to quarantine, then some of the Induction Week activity may take place with our staff in the Centre, for example registration sessions for the Biometric Residence Permit.
If you need help with anything when you arrive, you can call the International Study Centre’s Emergency Contact number for support: +44 (0) 7768 592 695